Email · SMS · Voice · Social · Forms

Every customer conversation, one place.

Capture leads with smart contact forms. Reply by email, SMS, voice call, or social chat — all from one beautiful inbox built for small businesses.

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Loved by 2,400+ small businesses
Contact forms
Embed anywhere, capture every lead
Email & SMS
Reply from one place, any channel
Voice & voicemail
Calls logged, never forgotten
WhatsApp & social
Messenger, Instagram, all in one
The difference

Stop losing customers
in the noise.

The scattered way

  • Missing customer messages buried in multiple inboxes
  • Copying enquiries from Facebook into your email manually
  • No record of who said what or when
  • Customers left waiting because you missed a WhatsApp
  • Paying separately for email, SMS, and phone tools
VS

The Scuseme way

  • Every message — email, SMS, social — in one inbox
  • Smart forms that capture leads wherever you share them
  • Full conversation history for every customer, always
  • Respond by any channel, from one place
  • One subscription for all your customer communications
Features

Built for how your
customers actually reach you.

01Contact Forms

Capture every lead, wherever they find you.

Build smart contact forms in minutes and embed them on any website, share a direct link, or generate a QR code. Every submission lands straight in your inbox with the customer automatically added to your CRM.

Contact Usyoursite.com/contact
Your name
Email address
Phone number
Message
Send Message →
Embed on site
Share a link
QR code
Inbox
AllEmailSMSSocial
Sarah M.2m
Hi, I wanted to ask about your pricing...
James K.18m
Thanks for the quick reply! I'll book...
Priya R.1h
Can you call me back when you get a...
Tom B.3h
Just checking in on that quote you sent
02Unified Inbox

One inbox for every conversation.

Email, SMS, WhatsApp, Facebook Messenger, Instagram DMs — all in one organised feed. No more switching tabs, missing a message, or losing track of who said what. Filter by channel or customer in seconds.

03Channel Integrations

Connect the channels your customers already use.

Your customers are on WhatsApp, email, Instagram, and Facebook. Scuseme connects to all of them with a few clicks — no technical setup, no APIs to configure. Just authorise and go.

Integrations
GmailConnected
SMS / TextConnected
WhatsAppConnected
Facebook MessengerConnected
Instagram DMsConnected
Voice & VoicemailConnect
S
Sarah Mitchell
sarah@email.com · +44 7700 900123
Form · 2 days ago
Hi, I'm interested in your catering service for a corporate event next month...
Email · 2 days ago
Hi Sarah! Thanks for getting in touch. We'd love to help with your event...
WhatsApp · 1 day ago
Perfect! Can we chat tomorrow? I have some questions about the menu...
Reply via email, SMS, or WhatsApp...
04Customer Threads

Every conversation, in full context.

See the entire history of a customer relationship in one view — their form submission, your email reply, their WhatsApp follow-up, and the voice call you had last week. Reply by any channel, right from the thread.

Pricing

Simple, honest pricing.

Monthly
Annual

Free

Test the waters with the core inbox and a contact form.

$0
  • 1 contact form
  • 100 customer records
  • Email channel only
  • Unified inbox
  • Basic customer timeline
  • Community support
Get Started Free
Most Popular

Starter

All the channels you need to never miss a customer.

$29/mo
  • 5 contact forms
  • 2,000 customer records
  • Email + SMS channels
  • WhatsApp integration
  • Facebook Messenger
  • Full conversation history
  • Email support
Start Free Trial

Pro

Unlimited everything, plus voice and all social channels.

$79/mo
  • Unlimited contact forms
  • Unlimited customers
  • All channels incl. Voice
  • Instagram DMs
  • Priority support
  • Team members & assignments
  • API access
  • Analytics & reports
Start Free Trial

All plans include a 14-day free trial. No credit card required.

What they say

Real businesses.
Real results.

"

I was losing enquiries in three different places — Facebook, email, and WhatsApp. Now they all land in one inbox and I haven't missed a customer since. I've seen a real difference in bookings.

Diane Okonkwo
Diane Okonkwo
Okonkwo Catering Co. · Catering
"

The contact form takes two minutes to set up and I stuck the link in my Instagram bio. Leads come straight into my inbox and I can reply by text or email right from the app. Game changer.

Marcus Bello
Marcus Bello
BrightFix Plumbing · Trades
"

My customers message me on WhatsApp, email, and Facebook. Scuseme pulls it all together so I can see the whole conversation in one thread. I actually feel in control of my business now.

Rachel Tse
Rachel Tse
Wildflower Florals · Retail
FAQ

Questions answered.

Not at all. Scuseme is built specifically for people who aren't developers. If you can drag and drop, you can build a professional website.

A custom domain is your own web address (e.g., mybakery.com) instead of mybakery.scuseme.com. Starter and Pro plans include custom domain support. You can purchase a domain through us or bring one you already own.

You do, always. We never sell or share your data. If you cancel, you can export everything — your customer list, site content, and form submissions — with one click.

Yes. Our onboarding team can help you recreate your existing site in Scuseme. For Starter and Pro customers, we offer a free migration concierge service.

We'll never delete your data or take your site offline. If you hit your customer record limit, we'll send you a heads-up and make it easy to upgrade to the next plan.

Yes, no lock-in contracts. Cancel from your account settings at any time. If you cancel, you'll stay on your plan until the end of your billing period.

Never miss a customer
message again.

Join thousands of small business owners who've brought all their customer conversations into one place.

Start for Free — No card needed

Free plan available forever · No credit card required · 2-minute setup